As practitioners, we tend to view interactions with information seekers (not users!) as transactions: monolithic; often one-way; linear; seldom transformational.
We follow a similar pattern in our assessments. Transactional. One way. Linear. Non-transformational.
We need a more robust, more agile, more comprehensive way of thinking about (1) all the interactions of our learners (who are information seekers), and (2) the total layout of the learning ecosystem.
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